General Policies

To receive a refund or transfer credit to a future workshop of equal or lesser value ONLY, cancellations must be made at least 72 hours prior to the start date of workshop.

All cancellations will receive a $50 administrative fee deducted from the refunded amount.
If you do not wish to pay the administrative fee, you can receive a credit for 100%.

Participants are expected to arrive on time to workshops to receive full credit and so as not to disturb the instructor or others attending the workshop. Attendees are expected to participate to a reasonable extent (i.e., respond to most presenter questions, engage in dialogue and discussions, and participate in breakout rooms) throughout the entire training and complete the evaluation at the conclusion of the training. For online and in-person trainings doors open approximately 15 minutes prior to the start of the training. We strongly suggest that participants login or arrive early so they can complete the (online or in-person) sign-in sheet.
While we understand emergencies do occur, CE certificates will be adjusted for any attendee who missed more than 15 minutes of any training. Participants who have credits deducted or are awarded no CE Credits due to missed attendance are not eligible for refunds or credits towards future trainings. Adjustment of CE Certificates are at the sole discretion of Institute of Mastery and Integration Directors.
Please note that attendance is tracked in detail and checked prior to the issuance of CE Certificates.

Training participants are required to complete a training evaluation at the conclusion of each training. This is required in order to receive continuing education credits. Evaluations are emailed to attendees after the training based on the attendance log.

Yes. The webinars are not pre-recorded and are live. You should treat the webinar as if you are attending an actual training in a classroom setting. All proper classroom etiquette applies during the webinar. The instructor will require your participation and attention at all times.

If you do have access to a laptop or desktop computer, the Zoom application is available to download on iOS, Android or smartphone. To participate in webinars, you MUST have a device that allows you to view the presentation on screen and hear the webinar at all times. Participation in webinars is mandatory.

If you are experiencing technical difficulties during the training, please do not notify the instructor of these issues. Instead, please notify the Coordinator & Training Specialist as soon as possible.

If you are having technical problems and do not inform us of the issue, we cannot provide any refunds or CE Credits towards the workshop or future training that you may have missed.

We do understand emergencies do occur, please notify the Coordinator & Training Specialist at jjeffers@instituteformastery.org as soon as you’re aware you’re unable to attend the full duration of the training. Do NOT inform the instructor.
CE certificates will be adjusted for any attendee who missed more than 15 minutes of any training.

CEU Certificates will be emailed to you within a week of completing the training. It is essential that you sign-in and fill out the evaluation at the end of the webinar in order to receive your CEUs. CEUs will not be issued to anyone who does not sign-in or complete the online evaluation.

There is a Registration Form PDF that should be completed and mailed with a check. If your employer needs additional information, please call 202-345-4311.

We do! If you require ADA accommodations, please contact us via email jjeffers@instituteformastery.org at least two weeks prior to the course date. Requests after that date may not be fulfilled.

Live (online or in-person) workshops are subject to change based on enrollment and can become over-enrolled/sold out (a waitlist will be available) or under-rolled, in which case a training may need to be cancelled. Trainings may also be subject to date changes due to various factors including but not limited to, inclement weather, instructor date conflict, location problems, and other factors.
Attendees will be notified ASAP by email of any workshop changes.

For in-person trainings IMI reserves the right to change workshop location or rooms due to any unforeseen circumstances. In the event a location is changed, participants will be notified via email asap.
IMI reserves the right to change the in-person training location to an online format due to any unforeseen emergencies such as power outage, weather emergencies, health emergencies, or any other emergency circumstances.

In the event of severe inclement weather IMI will make a determination about holding the training. Already scheduled online trainings will typically still be held unless there is a negative impact on IMI’s ability to host the training online. For in-person trainings IMI will make a determination about holding the workshop or choosing to cancel or postpone.
All registered participants will be notified directly by email as soon as a decision has been made.
If a workshop is rescheduled due to inclement weather or any other exigent circumstances, registered participants have the option to attend the workshop on the new date, receive a credit, or receive a full refund.