In today’s workplace, leaders and managers oversee teams composed of multiple generations, each bringing unique perspectives, values, and communication styles. Successfully leading a multigenerational team requires an understanding of generational differences and the ability to foster an inclusive environment that maximizes each team member’s strengths. This training explores the dynamics of multigenerational teams and equips leaders with strategies to enhance collaboration, minimize conflict, and boost overall productivity.
Participants will examine key generational characteristics, uncover common sources of tension, and discover how to turn potential challenges into opportunities for innovation and engagement. The session will also address the impact of technology, workplace expectations, and communication preferences on team dynamics. Through interactive discussions, real-world case studies, and hands-on exercises, attendees will develop actionable leadership strategies to build cohesive, motivated teams. By leveraging the strengths of each generation, participants will gain the tools needed to drive performance, create a positive workplace culture, and ensure long-term organizational success in an ever-evolving professional landscape.
Learning Objectives:
After attending this training, participants will be able to:
- Identify key characteristics, values, and work styles of Baby Boomers, Gen x, Millennials and Gen Z.
- Learn effective strategies for bridging communication gaps and promoting knowledge-sharing among generations.
- Recognize common sources of generational tension and implement conflict resolution techniques to build cohesion
- Develop leadership strategies that align with diverse motivational drivers to increase engagement performance.
Target Audience:
This training is beneficial to all levels of the workforce including employees and team members, supervisors, managers and team leaders, project coordinators, executives and senior leadership
Content Level: Beginning to Advanced
About the Presenter:
Kameko Johnson-Styles. LCSW-C, LICSW, currently serves as the Director of Youth, Birth Family, & Community Engagement at the National Center for Children and Families and as the Training and Instructional Development Fellow at the Institute for Mastery and Integration. A child welfare professional, Ms. Johnson-Styles has an extensive background working with underserved youth and families and first-hand experience with vulnerable youth populations in both residential and foster care settings. For the last 10 years, Ms. Johnson-Styles has taught in academia as an adjunct professor and research assistant, presented as a trainer at conferences and co-authored a publication on executive functioning and academic success. Ms. Johnson-Styles demonstrates competencies in case planning and management, group facilitation, socioemotional development, social science research, crisis interventions and trauma-based therapies. She holds a Master of Social Work degree from Howard University, a Bachelor of Science degree in Psychology from Bowie State University and is currently a second-year doctoral student in the School of Social Work at Morgan State University.
Agenda:
10:00am – 10:05am
- Welcome & Announcements
- Overview of Learning Objectives
10:05am – 10:15am
- Reflection Activity
10:15am – 10:50am
- Understanding Generational Differences
10:50am – 11:30am
- Enhancing Communication and Collaboration
11:30am – 11:40am
- Break
11:40am – 12:20pm
- Managing and Resolving Generational Conflict
12:20pm – 12:50pm
- Maximizing Team Productivity and Engagement
12:50pm – 1:05pm
- Action Planning
1:05pm – 1:15pm
- Summary
- Questions & Answers
Continuing Education:
The Institute for Mastery and Integration, Provider #1920, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. The Institute for Mastery and Integration maintains responsibility for this course. ACE provider approval period: 9/23/24 – 9/23/2025. Social workers completing this course receive 3 general continuing education credits.
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