According to recent census data, minority Americans will become the majority population by 2050. The rapidly growing increase of racial and ethnic groups across the country has left very few areas untouched by diversity. What are the implications for how we approach our work if we are to be inclusive, empathetic, respectful and responsive? At the heart of cultural competence is cultural humility. Cultural humility encourages us to be willing to be a learner, acknowledge that learning about others is a lifelong endeavor, understand cultural differences, and recognize our own biases.
Participants in this training will gain an understanding of how cultural competence, cultural humility and implicit bias intersect and the importance of allowing clients to articulate their own experiences while the practitioner becomes the learner. Through group discussions and small group activities, participants will learn a set of skills to approach any individual from any culture at any time with humility while reducing implicit bias, ultimately cultivating connections which strengthen client-practitioner relationships and produce quality client outcomes.
Learning Objectives:
- Define race, ethnicity, diversity, equity and inclusion
- Understand the intersection between cultural competence, cultural humility, and implicit bias in human services
- Recognize one’s own biases and how they may unconsciously influence interactions with clients from different backgrounds
- Become familiar with the 5 R’s of cultural humility which aim to reduce implicit bias
- Explore key strategies for cultivating compassionate connections as a tool to strengthening client outcomes
About the Presenter:
Krystal Holland currently serves as the Executive Director, Institute for Mastery and Integration. She holds a bachelor’s degree in sociology from the University of Maryland–College Park and a certification in executive coaching. Ms. Holland is one of the first certified and private agency Residential Child Care Program Administrators to serve as a member and then chair of the State of Maryland Board of Residential Child Care Program Professionals, which certifies child and youth care professionals. She has more than 30 years of administrative, managerial, and direct service experience serving at-risk children, youth, and families and has expertise in youth development, residential childcare, teenage pregnancy prevention and parenting, curriculum development, and training. She also possesses expertise in evaluating program training needs, designing professional development interventions, and implementing executive coaching and training models that grow the talents and abilities of professionals to effectively match the needs of the children and youth in care. Ms. Holland’s training oversight ensures programmatic fidelity, fosters a high-performance workplace culture, and has recently led to the launch of a training institute: a consulting group and training flagship that provides cross-disciplined, practice-focused training and workshops on diverse and cutting-edge topics in human services. She has a special ability to build culturally competent and diverse teams and to enter external organizations with this intent.
Continuing Education:
This program is Approved by the National Association of Social Workers (Approval # 886842050-3281) for 2 continuing education contact hours
